Shipping charges are FOB from Santa Ana, CA. Ships via USPS Priority Mail. Usually ships within 3-5 business days. We are also happy to take returns or exchanges if: The product is in original, unused condition. you receive prior approval... just send us an email. it is returned within 15 days of receipt of the goods. you pay for the return shipping. If you happen to receive a defective product, we will replace it or refund you money and pay for return shipping. If you have any other concerns drop us a e-mail!